Respect each other and each other’s property. If there’s a conflict, respectfully work together to resolve it.
As a service provider, ensure that you’re providing good customer service and producing quality work at a fair price. As a consumer, be considerate of service providers’ time and money.
Present yourself in a professional manner. Communicate clearly and often and do your part to ensure each other’s comfort in every situation.
Honor your agreements and be honest about your expectations and limitations. As a service provider, be honest if a job is outside your skillset or licensing. As a consumer, be honest and upfront if something isn’t going as agreed upon or planned.
Answer calls, texts and emails in a timely manner. Show that you value each other’s time by being present and punctual for all appointments. Never leave someone wondering how to reach you or where you are.
Don’t discriminate based on race, national origin, social and economic class, sex, sexual orientation, gender identity and expression, age, political belief, religion, mental and physical ability, or any other factor. Axis Referral adheres to a strict zero-tolerance discrimination policy.